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Shipping Options
To Keep your cost down we offer USPS insured airmail. (least expensive and
fast) We also offer Residential Ground UPS and Blue label (2 day) UPS. Most
orders take approx: 2 business days to process and ship. Both carriers, have
their Good and Bad sides which we dicuss below.
If your package is lost
If UPS loses your shipment, they will pay the claim faster than USPS, usually,
with 14-20 days of shipment, but their shipments will take 2-5 days longer than
USPS in general.
By law, USPS has up to 30 days to make delivery. Rarely does an order take 30
days for delivery, but it has happened. However, they almost never lose a
package.
Please note:
Any claims for shortages or damage in shipping, must be reported by the
buyer within 3 days of receipt of goods, or the minimum number of day allowed
by law, whichever is greater.
If your package shows delivered by the USPS delivery confirmation and you didn't receive your package, you need to file a police report and report the incident to your local postal authorities. USPS will not pay claims on mail stolen from your mailbox. It is your responsibility to ensure safe arrival to your house from your mailbox. USPS's responsibility ends at your mailbox.
About 3 a year, out of a couple of hundred shipped daily. Claims with USPS take
approx: 40-60 days if your package is lost.
USPS claim money is paid directly to you.
UPS claim money is paid to us.
We do everything in our power to make sure your order makes it to you.
Nothing on the outside of your package indicates it's contents.
If your package is lost, we will help you expedite your claim with either
carrier
Please understand, once we hand it to either one of them, it is out of our
control, as we rely on them to complete the delivery of your order.
USPS shipped orders will fit into a standard mail box slot.
Orders over $50. require a signature.
Customs Fees
Any and all Custom or Brokerage fee's are the responsiblity of the customer. Please check your laws
and with your Countries Customs office for any charges due you. Jamming Gems is not responsible for any custom or
brokerage charges.
Address Correction Fees
The customer is responsible for providing complete and accurate
addresses on their order. UPS will assess shippers a $5-$10 address correction
fee, for reasons including but not limited to incorrect zip codes or missing
apartment numbers. These charges are the responsibility of the Customer. When
shipping UPS the customer agrees not to re-route the shipment. In the event a
customer re-routes a shipment and UPS charges Jamming Gems for package
re-routing, these charges are the responsibility of the customer. Jamming Gems
will charge the customer for these fees, and provide proof that the courier
assessed such charges to Jamming Gems. Any package returned to Jamming Gems -
"Undeliverable as addressed" will be charged shipping again, prior to
re-shipment of package. Any package refused for any reason will be treated as a
return and subject to any associated fees. |
©Copyright Jamming Gems 2007. All rights reserved
No permission is given to copy any text, picture or part thereof.
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